Fun should never become a burden — learn about VB89's responsible gaming policy, tools, and guidelines, and play with peace of mind.
VB89At , we believe online betting and gaming is only truly enjoyable when done responsibly and with full awareness. Responsible Gaming It means playing while keeping a close eye on your time, money, and state of mind. It's not just a rule — it's part of our culture.
Many people in Bangladesh now see online betting as a form of entertainment. But when entertainment becomes habit and habit turns into addiction, it can take a serious toll on family life, financial stability, and mental well-being. VB89 has taken proactive steps to prevent this.
Our platform offers a range of tools and features designed to help you Responsible Gaming help you practice. You decide how much you play, how much you spend, and when to take a break.
Please Note: Betting is entertainment, not a source of income. There are no guaranteed wins. Chasing losses is the most dangerous habit you can develop.
VB89's Responsible Gaming Our policy is built on three core pillars. We put these principles into practice every day to protect every member.
Clearly informing members about potential risks and introducing them to available support resources. Risk warnings are displayed on every game page.
Providing tools like betting limits, time limits, and self-exclusion that members can use on their own, without any hassle.
When suspicious behavior is detected, our team reaches out to the member directly and provides the necessary support.
A strict age verification process is applied at registration. No one under the age of 18 is permitted to open an account under any circumstances.
Problem gambling isn't always easy to recognize. If you or someone you know shows any of the signs below, seek help right away.
Don't hesitate to reach out for help: These signs are not a sign of weakness — this is a health issue, and it can be addressed. VB89 is here to support you.
Honestly reflect on your gaming habits over the past 12 months
If you answered "Yes" to 3 or more questions, please contact our support team: support@vb89.bet
VB89at Responsible Gaming Self-Exclusion is an important tool for this purpose. You can choose to take a break from the platform for a set period or exclude yourself permanently.
After logging in, click on your profile icon in the top right corner and select "Account Settings".
Go to the Settings page and click the "Responsible Gaming" tab.
Choose what works for you — 1 day, 1 week, 1 month, 6 months, or permanent exclusion.
Once confirmed, your account will be deactivated immediately and you will receive a confirmation email.
If you're having trouble with settings, email us at support@vb89.bet or reach out via live chat — we'll help you right away.
Important: While self-exclusion is active, you will not be able to open a new account. Even after the exclusion period ends, you must contact Customer Support to reactivate your account.
Need help? Our Responsible Gaming team is always here for you.
Get helpFree tools available on our platform to support responsible gaming
Set your own daily, weekly, or monthly deposit limits. Once the limit is reached, the system will automatically block further deposits.
Decide in advance how much you are willing to lose within a set period. Once that limit is reached, betting will be stopped automatically.
Set a maximum duration for each gaming session. When the time is up, a warning will appear and, if needed, you'll be logged out automatically.
A popup will appear on your screen at set intervals to remind you how long you've been playing and how much you've spent.
Take a break from 1 day up to 6 weeks. During this time you won't be able to log in, but withdrawals remain available.
If you're facing long-term issues, you can permanently close your account. Once this decision takes effect, reactivating it requires going through a lengthy process.
We don't just follow the rules — we invest in your well-being
A national ID or passport is verified at the time of registration. Anyone under 18 is strictly prohibited from accessing the platform.
Our system automatically detects unusual betting patterns and alerts the member concerned.
Our customer support team is specially trained in responsible gaming and will assist you with care and sensitivity.
Your full betting history — wins, losses, and every detail — is available to view at any time. Nothing is hidden.
VB89 operates under a license from an international gaming authority, ensuring responsible gaming standards are upheld.
Your personal information and self-exclusion decisions are kept strictly confidential and are never shared with any third party.